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    Pre-orders 

    Pre-orders are available now! We have our first large shipment due for arrival in December. Once received we will be shipping out hundreds of watches to our Kickstarter Backers and to our customers who have placed pre-orders through our website.

       

    Delivery Times

    Domestic orders (New Zealand) shipping takes 2-3 days. 

    International orders can take approximately 10-15 days.

    *Please note International shipments may experience additional charges in import / duties. If you are unsure please contact your customs office for more information around import duties.

     

    Refund Policy

    Please be careful choosing your watch. As we are a growing company we do not have a refund policy as of yet. We have a strict quality control policy but should a watch have mechanical or physical damage issues, we are more than happy to replace it. Please contact us within 10 days of receiving the watch if you have any issues.

     

    Warranty Policy

    We strongly believe in the quality and durability of our watches. For your peace of mind we offer a 1 year warranty from the date of purchase.

     

    Payment Method

    We accept all major credit card merchants such as Visa, MasterCard and American Express. Bank transfer can be arranged by emailing us.

     

     

    Shop Currency

    LMTLS Watches operates out of New Zealand. All transactions are billed in NZD.

     

    How secure is this store?

    The LMTLS Watches online store uses a secure payment gateway that automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL).

     

    Privacy Policy

    Collected information:

    All information collected via the website such as email subscriptions to the newsletter are not shared with any third parties. 

    Website navigation:

    Website browsing is tracked for the sole purpose of improving our website and the overall customer experience. An example of this is we look at the areas of the site that are most frequently visited. If you do not wish for this to happen you may turn off cookies in your browser preferences. 

    Personal information

    The information you provide may be shared with the logistics supplier for the sole purpose of completing orders and getting products delivered to your door.